When you check your luggage, your personal belongings enter the single greatest period of risk for theft and or damage during your trip. Over 24 Million pieces of luggage were mishandled by the airlines in 2014 according to SITA, the world’s leading specialist in air transport communications and information technology. 19% of the bags that go temporarily missing during air travel have physical damage reported when they eventually arrive back in a traveler’s hands. This does not even include theft of items from your luggage.
According to travel magazine Condé Nast Traveler, bags can be subjected to all manner of abuse. One flier reported that when he retrieved his “indestructible” suitcase from the carousel, it was soaked in oil and had been punctured, with two large holes clear through the bag. Another reader of the magazine who flew to Paris recalled that “every article inside was soaking wet” and colors had run and destroyed nearly $1,000 worth of recent purchases. The problem had begun when the bags were left beside the plane during loading in a heavy downpour.
Now traveler’s can give their luggage a voice and be aware of their bag’s travel story. BagSentry is a new service for travelers who have had enough of wondering what the heck the airlines are doing to their luggage. BagSentry monitors luggage all the way through the trip, letting you know if your bag was opened, dropped, left in the rain, or mishandled. The service includes an easy to use mobile application for managing their trips, as well as a rugged sensor made by Toshiba that tracks light (bag open), humidity (rain), shock (drop), and pressure (take off and landing).
Setting up the luggage sensor is no different from pairing any Bluetooth technology to your phone. You simply download the BagSentry app to your phone, create an account, and then pair your sensor. Then you follow a few quick steps that include inputting the airline, the flight number, and the date of the flight. After that, you quickly select the ranges you prefer for each item you want to sense (e.g. Medium Shock). Then click the button to turn the sensor on, one more time to start it recording, and then drop it into your luggage. It can last for up to 60 days, recording continuously.
At the end of the trip the traveler is presented with a concise report on how their luggage was handled. If damage occurred, they can upload photos to the report and use it to submit to the airlines for their claim. A sensor costs $80, and it’s built to industrial strength. Each sensor comes pre-loaded with trip reports to get you started on your next voyage. When you have used up your initial bank of trips, you can simply purchase new trips at $1.99 each.